All orders are package very discreetly in padded envelopes with heat sealed sachets inside, no mention of products names or the website name on the out side of the packages. We provide special undetectable anti X-Ray wrapping

We ship to all countries including USA, Canada, Australia and New Zealand. We ship orders from multiple warehouses: United States, China, Czech Republic and some cases from EU. Depending on what you want to order and where to send, as well as to stock availability, we will offer shipping from the optimal warehouse.

We can ship via DHL, FedEx & TNT, delivery is 100% guaranteed within 1-3days (Maximum) depending on customer's location. Most of orders are supplied with a tracking numbers. You will get it after your order has been shipped.

We do not offer any guaranteed shipping dates, all estimated shipping dates and times are that of other carriers. If you have any complaints regards shipping times please take that up with the shipping/postal company.

Please wait at least 5 days before contacting us if your shipment has not arrived. Please note that we will no longer respond to any enquiries about the whereabouts your shipment, if made within the first 5 days. As much as we want to provide excellent customer service, we get far too many enquiries like this and it takes up a lot of our time to reply to each one. There is nothing we say or do for you anyway, other than to tell you to be patient. We will not call or chase up orders until the 5 days period as passed. We will reship the order after 10 business days if its not arrived and then file a claim for a lost package.

We do offer reshipping or refunds for orders shipped via our courier partners if your envelope has been sized on the customs. We do not supply free samples, there is sample amounts for sale on the website and very reasonably priced. If you have doubts to our company – please contact us by e-mail and we prove that you can trust us.

If you made a mistake when ordering, just send us a message in the order details and we‘ll cancel it for you. Then just go ahead and submit a new order. Our price include free shipping fee. Delivery time is all dependents on destination of shipment.

Please understand that these are only estimates based on our experience and there is always a possibility of delays caused by carriers.

All shipments are sent for research only. We take responsibility if Customs come into contact with your purchase. All packages follow a privacy policy of the buyer; therefore no indications of the packages contents will be displayed. We warn every buyer about these terms and conditions before purchasing any package.

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Premium RX & RC BioPharmaceutical Co., Ltda is one of the most "Reputable & Trusted" retailers of medicines & research chemicals - We have built our superb reputation by offering our customers a pleasant & professional shopping experience, excellent quality products with FREE delivery and friendly customer support..

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